Privacy Policy
Last updated: 14/9/2025
Mutts & Mischief (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or contact us.
Information We Collect
We may collect the following types of personal data:
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Contact details: name, email address, phone number.
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Booking information: details provided when booking consultations, classes, or packages.
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Payment information: processed securely through Wix or other payment providers (we do not store card details).
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Communication: emails, messages, or notes from consultations.
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Website use data: cookies, IP addresses, and analytics (for improving website performance).
How We Use Your Information
We use your information to:
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Provide and manage consultations, classes, and resources.
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Communicate with you about bookings, changes, and support.
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Send newsletters or updates (only if you subscribe).
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Maintain records for business, legal, or safeguarding purposes.
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Improve our services and website.
We will never sell or share your data with third parties for marketing.
Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
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Contract: to provide the services you book.
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Consent: if you sign up for newsletters or marketing.
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Legal obligation: keeping financial/tax records.
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Legitimate interest: improving services and ensuring safety.
Cookies and Website Data
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Our website uses cookies to improve your browsing experience.
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Cookies may collect anonymous usage data and preferences.
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You can disable cookies in your browser settings.
Third-Party Services
We may use third-party providers (such as Wix, PayPal, or Stripe) to process bookings and payments. These providers have their own privacy policies which we recommend you review.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.